Delivery Policy

STANDARD

Average production + delivery timeframe will take between 7 to 10 business days (depending on location and subject to peak season). Tracking is included. Not deliverable to PO Boxes. Usually fulfilled by GDExpress or PosLaju. 7-day shipping guarantee does not apply.


SUPER URGENT

We will do everything to rush it out! Average production + delivery timeframe will take between 3 to 5 business days (depending on location and subject to peak season). Tracking is included. Not deliverable to PO Boxes. Usually fulfilled by GDExpress or equivalent.


DELIVERY POLICY

  1. All deliveries are only within Malaysia. Street names and POS code must be correct and accurate.
  2. NO P.O. Box or International addresses.
  3. If the packaging seal is opened or damaged, DO NOT accept the parcel.
  4. If you are not at home to receive your purchased order, Please contact the carrier service (courier service) within a stipulated timeframe for next deliveries or pick up..
  5. If the order is not collected within the stipulated time, the order may be disposed and there shall not be any refund for the amount purchased for that order.
  6. We only use standard packaging materials for all orders.
  7. We deliver each order to one delivery address within Malaysia.

SHIPPING CHARGES.

  1. STRICTLY NO REFUND for shipping & handling charges.
  2. All orders are dispatched and delivered by the designated carrier from Monday to Friday, excluding weekends and public holidays.

SALES, PROMOTIONS & FESTIVES PERIODS

  1. During peak online sales & promotional periods, orders and deliveries may take longer time.
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